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Published Date

26 October 2020 at 11:53:36 am

System Support Engineer (L2/L3/Cloud/VMware/SAN/5 Days/Up to $3000)

Type of Job

Full-Time

Career Level

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Job Location

Across Singapore

Recruiting Agent

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Salary Range

SGD 2,500 - SGD 3,000

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Registration Number

Industry

Computer/Information Technology, IT-Network/Sys/DB Admin, IT-Software

About the job

Our Client, in the IT industry has openings for System Support Engineer.


Mondays - Fridays

9am - 6pm


Responsibilities:

  • Taking ownership of technical issues, and working with the team to resolve more advanced issues when necessary (2nd and 3rd level Support).

  • Resolving escalated customer complaints without the need for team lead intervention.

  • Documenting troubleshooting and problem resolution steps.

  • Participation in providing training to customers as required.

  • Keep customers inform on the Support development and progress.

  • Highly customer service driven with excellent planning & organizational abilities.

  • Report to the assigned Team Leader/Manager during support request.

  • Provide implementation for cloud delivery such as Office365 and Microsoft Azure.

Requirements

  • Degree or Diploma in Engineering or Computer Science

  • Minimum 2 years of working experience in system projects implementation

  • Strong Microsoft Server / Microsoft Office365 / Microsoft Exchange / VMware / SAN Storage and Backup products implementation knowledge and skills is a clear advantage.

  • Microsoft / VMware / Citrix certifications is preferred but not a must

  • Practical knowledge and hands-on experiences in system troubleshooting and isolation.

Benefits

  • Up to $3,000 Depending on experiences

  • Medical leaves/Annual Leaves

  • Medical reimbursements

  • Good career advancement

Qualifications

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

To Apply

Qualified or interested candidates, kindly apply to us in the FOLLOWING FORMAT to facilitate the short listing process;

Email to: 
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With the Listing # and Title as the subject.

Attachment of CV’s in MSWORD FORMAT
Resumes to INCLUDE:

  • Personal Particulars with Recent Photograph

  • Education background

  • Work experiences in point forms

  • All Reasons for leaving

  • Current and Expected salary

  • Date of availability / Notice Period

Disclaimer

**We regret that only shortlisted candidates would be notified.
Your Profile will be kept in our database for more career opportunities.
We wish you all the best in your job search.

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