26 October 2020, 11:53:36 am
System Support Engineer (L2/L3/Cloud/VMware/SAN/5 Days/Up to $3000)
Type of Job
SGD 2,500 - SGD 3,000
Computer/Information Technology, IT-Network/Sys/DB Admin, IT-Software
About the job
Our Client, in the IT industry has openings for System Support Engineer.
Mondays - Fridays
9am - 6pm
Taking ownership of technical issues, and working with the team to resolve more advanced issues when necessary (2nd and 3rd level Support).
Resolving escalated customer complaints without the need for team lead intervention.
Documenting troubleshooting and problem resolution steps.
Participation in providing training to customers as required.
Keep customers inform on the Support development and progress.
Highly customer service driven with excellent planning & organizational abilities.
Report to the assigned Team Leader/Manager during support request.
Provide implementation for cloud delivery such as Office365 and Microsoft Azure.
Degree or Diploma in Engineering or Computer Science
Minimum 2 years of working experience in system projects implementation
Strong Microsoft Server / Microsoft Office365 / Microsoft Exchange / VMware / SAN Storage and Backup products implementation knowledge and skills is a clear advantage.
Microsoft / VMware / Citrix certifications is preferred but not a must
Practical knowledge and hands-on experiences in system troubleshooting and isolation.
Up to $3,000 Depending on experiences
Medical leaves/Annual Leaves
Good career advancement
Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Qualified or interested candidates, kindly apply to us in the FOLLOWING FORMAT to facilitate the short listing process;
With the Listing # and Title as the subject.
Attachment of CV’s in MSWORD FORMAT
Resumes to INCLUDE:
Personal Particulars with Recent Photograph
Work experiences in point forms
All Reasons for leaving
Current and Expected salary
Date of availability / Notice Period
**We regret that only shortlisted candidates would be notified.
Your Profile will be kept in our database for more career opportunities.
We wish you all the best in your job search.